RETURN POLICY: If you are not satisfied with your services or products, please call the salon WITHIN 10 DAYS to give us the opportunity to make things right for you or to exchange/refund your product(s).
CANCELATION POLICY: Please cancel at least 48 hours in advance of appointment.
- First time canceling within 48 hours - 50% charge of services.
- Second time canceling within 48 hours - 100% charge of services.
- No Call/No Show - 100% charge of services.
- Any future appointments scheduled after the second time canceling within 48 hours or No Call/No Show will require a $25 deposit per service as well as 100% of the services that were scheduled.
Please note that when you cancel within 48 hours, not only do our stylists lose part of their income but we also cannot accommodate our clients on the wait list with such short notice. Thank you so much for your understanding.
- 6801 Whittier Ave., Suite 200 McLean VA 22101